How to register engine

by john gunn in General Tech Discussion 5 years ago

Howdies & holas, so like so many web based processes, i am yet again thwarted by the digital scoundrels that develop these applications : {

I can get to entering my propeller diameter & then when i enter the diameter value ( in mm ??? ) 68,1 ... i then get an error message & thus the registration process stops. INSTEAD OF TAKING WHAT I HAVE SUBMITTED, SAVING IT & WORKING FORWARD FROM THAT POINT ...

Not too surprised hitting help doesnt do anything, nor is their a phone# for "rotax owner admin." anywhere on the home page / nor contact us links ... good thing their IT folks aren't building our engines ! aaarrrgghh !

Re: How to register engine

by RotaxOwner Admin » 5 years ago

RotaxOwner Admin

59 1.59k 15.7k

Sorry about the issue with that page. There is nothing more frustrating than web systems that don't behave in a rational way. Unfortunately we can't assist directly with debugging the registration page, because it is hosted in Austria.

If you can provide me information with the web browser type and version, device, and operating system you were using, I can get a bug report started for it with the tech people in Austria. USUALLY, if you hit a glitch on those pages, just using your back button will get you back to the previous step OK.

I strongly recommend using the latest version of Chrome browser - the registration page has had some known issues in the past with some out of date or deprecated web browsers ( like IE11, for example).

If you haven't seen it before, its good to have some info gathered in advance - see this page: https://www.rotax-owner.com/en/rotax-blog/item/50-online-ac-engine-reg

Thank you said by: john gunn

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Re: How to register engine

by john gunn » 5 years ago

john gunn

4 29 221

... well im a bit behind the times ..still using & loving windows xp on my dell super-com. : } ... & the version of chrome from those days .. so mebbe i ought to log in via my i-pad & see if safari can do it ?

Wonderful accumulation of threads, logically organized for the most part ...i've allready learned a lot & have hardly started, kudoes to all who contribute.

25214_2_IMG_0715.JPG (You do not have access to download this file.)

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How to register engine

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