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  • Re: Float solution?

    by » 10 years ago


    serialnumberlocation.pdf (You do not have access to download this file.)

  • Re: Float solution?

    by » 10 years ago


    We have confirmation that replacement floats are indeed already shipping from ROTAX to distributors worldwide. Actual availability at the various dealers will depend on factors outside of the control of ROTAX (customs clearance, etc). But I expect there should be widespread availability by the middle of this month.

    In the meantime, all affected parties should get their requests in.

    We've detailed the proper request procedure in this new BLOG POST:
    http://www.rotax-owner.com/en/rotax-blog/item/37-warranty-floats

  • Re: Float solution?

    by » 10 years ago


    Just to be clear.

    There are lots of orders out there pending so please be patient as only so many orders can be filled at a time.

    For Kodiak (Rotax Bahamas) customers areas:

    For non-certified engines (UL) In the USA, and in other regions where warranty service is administered by the ROTAX distributor Kodiak (American Samoa, Antigua And Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Diego Garcia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Suriname, Trinidad And Tobago, Turks And Caicos Islands, Uruguay, Venezuela, Virgin Islands)...


    Customers with non-certified (UL) engines, that have affected serial numbers must contact their respective independent Service Centre, (iSC). At that time they may purchase the parts from the iSC.

    When the old parts are returned and the paperwork is submitted with valid serial number, a credit will be issued back to the customer. (The iSC will require the customer to return the old floats, tagged with the engine serial number, before the customer can receive a refund.)

    For customers who prefer to have the parts changed by a qualified independent Rotax Maintenance Technician, (iRMT), contact your service provider directly to make appropriate arrangements.

    __________________________________________________________________________________________________________

    If you don't have an engine in the serial range, but did purchase individual floats within the affected time period these can be included, but you will need to have your invoice as proof of purchase. Your distributor you purchased from may be able to help you if you did not keep the invoice.

    _______________________________________________________________________________________________________
    If you ordered directly from Bing these floats may not be covered.

    Roger Lee
    LSRM-A & Rotax Instructor & Rotax IRC
    Tucson, AZ Ryan Airfield (KRYN)
    520-349-7056 Cell


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